You're losing 2–10% of revenue to invalid retail deductions.

Retailers expect suppliers to dispute invalid deductions; it's a normal part of the process. What strains relationships is vague or unsupported claims. Every dispute we file is evidence-based, professionally formatted to the retailer's requirements, and limited to deductions the documents show are invalid. You can approve borderline cases before anything is sent.

Every deduction is checked line by line against your own documents — invoices, purchase orders, contracts, and promo calendars — before it's classified as invalid, duplicated, or missing proof. Clear-cut, well-documented cases go out automatically; anything borderline is held for your one-click approval before it ever reaches the retailer. Nothing is filed without evidence behind it.

Keep it. We cover the distributors and regional retailers those tools don't, and can review what falls through the cracks on the major accounts. One weekly report shows everything in one place.

The audit is free. If you move forward, we charge 12% of the cash we actually recover, and only the cash we recover. No setup fee, software license, or monthly retainer, so there's no cost sitting on your books while disputes are pending.

There's no long-term contract and no minimum commitment. Because we're paid on recovered cash rather than a subscription, there's nothing to lose by trying it and nothing to unwind if you decide to stop. The audit and its 20 dispute packets are yours to keep either way.

Your last 12 months of remittance advices, deduction backup, and invoices, plus promo calendars or trade agreements if you have them. We'll send you a secure upload link.

All data is securely housed in a SOC 2 compliant data warehouse, powered by Microsoft Azure and Microsoft Fabric, which enables scalable analytics, automation, and reporting. Our system architecture supports end-to-end deductions tracking, from claim identification through to resolution and recovery, while maintaining full audit trails and reporting dashboards for our clients. Files are shared through a secure upload link and used only to prepare your audit and disputes — ask us to delete them at any time.

No — connecting your ERP or EDI is optional, never a requirement to start. For the free audit, forwarding your remittance advices, deduction backup, and invoices is all it takes. For ongoing recovery, our deduction recovery AI agent files each dispute directly with the retailer through their own portal or EDI channel, using the backup you send us, so your internal systems stay untouched. If you'd like to connect your ERP or EDI later, we support it: a live feed lets the agent catch new deductions the moment they post and file before the dispute window closes, which some clients add for extra speed. It's an upgrade you can choose, not a prerequisite.

We review every denial and, where the documentation supports it, escalate or refile with additional backup. Not every dispute is won — win rates vary by retailer and reason code — but every outcome is tracked in your weekly cash report, so you always know what was recovered, what was denied, and why, along with the root causes worth fixing upstream.

Major retailers like Walmart, Amazon, Target, Kroger, Costco and Home Depot, plus distributors and regional chains such as Dollar General, Albertsons, UNFI, KeHE, Sysco and US Foods. If you sell to someone else, list them in your request.